#Tablet screen lights up but no display install

Syncing difficulty is usually caused by a missing requirement. I took the money and bought a garmin watch instead. They told me it was a known bug, and the only fix was to get a new watch or get my money back. I took the watch to the store were I bought it. Anyways, the solution of course didn't work. As you can read they told me to chance '**ahem** face', which is a bit rude. This is the steps fitbit suggested after going through what you did. Please let me know if there's anything else I may do to assist in the meantime. Please keep a lookout in your inbox to the email address associated with this account. Someone will reach out to you soon to offer their assistance. Since the device is not connecting to your app and you cannot change the clock face, I went ahead and created a case for you with our Support Team. Welcome to the Community Forums I appreciate you've taken the time to restart your Charge 3 in order to fix the issue with the screen.

#Tablet screen lights up but no display install

Tap the clock face you want and tap Select to install it. With your device nearby, from the Fitbit app dashboard, tap the Account icon > your device image.In case the restart doesn't work and you confirm that your tracker is vibrating and syncing, I'd recommend to change the clock face to a different one. Have you tried what my friend First, I'd recommend to restart your device by following these steps. It's nice to see a new member around, welcome I'm sorry to hear about the issue you've been having with your Charge 3. Welcome on board I'm glad to hear the steps did the trick for you! I am going to close this thread, but if there is anything else we can help you with, please don't hesitate to start a new topic. If you have followed the instructions shared above without luck, t he best way to get help for this problem is to chat with us online or give us a call. Important: Plug the device into the charging cable again.Remove the device from the charging cable.Note: A total of 7 short vibrations occur. The device turns on and shows a progress bar and short vibrations occur.Two vibrations occur: first a short vibration, then a medium vibration. The device turns on and shows a battery icon.

While the device is plugged into the charging cable, press and hold the button down for 15 seconds.

Connect the device to the charging cable.

In addition to the regular restart and changing your Fitbit device's clock face, we recommend performing a long restart: Our team is constantly working to improve our products and services. Thank you for the time you spent trying to find a solution. I'm sorry to hear about the difficulties you experienced with your Fitbit devices. Hello everybody, thank you for visiting the Fitbit Community.